Yes, but ...Dr Moore wrote: ↑Sat Dec 18, 2021 12:58 amModern companies who care about their brand image, including the church, conduct surveys to better understand how customers feel about product experiences, perceive brand values, and resonate with marketing messages. Utah is home to one of the largest "customer experience" intelligence companies, Qualtrics, and that company now takes in over $1 billion a year in revenue from businesses around the world who care enough to ask questions and hear answers.
Increasingly, business leaders everywhere are showing appreciation for the truth that without a complete intake of this customer experience information, they are flying blind in this fast-moving world. And flying blind guarantees eventual crash landing.
So here's the deal, folks. If those out on the forefront of online Mopologetics, such as FAIR, Interpreter, and Dan's prolific Sic et Non, really do care about how their activity and cyberspace personas land on member and non-member seekers, then they should be working just as hard to gather a full spectrum of "customer" perception data.
This isn't setting up an email address and waiting for "reviews" to come in. It means utilizing online tools to actively solicit feedback, on a continuous basis, from all consumers of the product. And then, taking that information to do a better job.
And yes, it goes without saying, there is the problem of critics spamming the survey base. So what? Every company has that problem.
But that's a lame excuse for not making an effort. You can't sort signal from noise without first gathering the data.
For Mopologists not make such an effort displays one of two things: reckless ignorance, or dangerous arrogance.
There is no alternative "good" explanation for those guys to foot stomp at critics while simultaneously sidestepping the arduous task of soliciting customer experience feedback, carefully combing through that data, and importantly, adjusting their product accordingly.
This isn't rocket science.
Lastly, simply declaring that one's activity is not demeaning or bullying doesn't reduce the feeling of being demeaned or bullied.
As apologists of all sorts, in diverse places, have noted,
"We are justified in being as nasty as we are to these guys because they deserve it!
If the prophet can be wrong about (insert whatever the apologist disagrees with) then he may be wrong about this, so we don't have to pay any heed to this admonition.
Anyway, it's these other guys he's really talking to - he didn't mention us by name - I and my buddies are the good guys, and are guaranteed to be doing the right thing."