We can see in the Church sometimes the results of local leaders or other individuals who are either incompetent or lack integrity. The results can be a disillusionment resulting from failure of specific institutions to meet high expectations. When people trust and that trust is exploited they become more cynical. Common to most definitions of cynicism is the belief that others lack integrity and cannot be trusted. The observation of self-interested behavior on the part of leaders leads to a sense of betrayal and is it also caused when someone perceives that the organization has failed to meet it's obligation. Such as the violation of organizational procedures which leads to reactions such as anger, outrage, distrust, and resentment. It can also be caused when an individual holds unrealistically high expectations which are subsequently unmet. Those who have lost trust often accuse the church of failing to communicate important information. honest and frequent communications generates perceptions of fairness and trust. Failure to communicate important information in contrast particularly in times of organizational unrest violates the contract, resulting in unmet expectations, fear, distrust, and ultimately cynicism.
Moreover attempts by management to deny well-crafter rumors serve only to exacerbate individual's contempt and in time distrust towards management. Although individuals may feel that the Church has been hiding something in most cases it's not a matter of the Church failing to communicate but the individuals failing to pay attention. This is general not specific. More prominent in members of the Church in loss of trust is taking offense. Individuals consider the nature of their treatment as criterion for fairness. Honesty, ethicality, politeness and respect in interpersonal dealings are prominent factors in perceptions of justice. When these standards are not honored, perceptions of interactional justice will result thus leading to negative attitudes such as dislike and distrust towards purveyors of the discourteous treatment.
members of the Church and especially local leaders who are dishonest or who fail to lead the teachings of the Church demonstrate a lack of integrity in their behavior and invite cynicism. The Lord has warned that those who wish to exercise power and influence must be without hypocrisy and without guile. Some in the Church have tried to use various gimmicks or techniques to combat the effects of either their own or others breaches of integrity. These may not be particularly effective as "the goal of these management techniques continues to be control and manipulation". members of the Church have been warned that the attempts to exercise control or dominion or compulsion over the children of the souls of man in any degree of unrighteousness are counterproductive.
Those who have demonstrated a lack of integrity often contribute to others who have integrity but lack of commitment. They attribute this lack of commitment to obstinancy or some irrational resistance to change even though no compelling case to change has been presented to them. Presenting a compelling case is what the scriptures call persuasion. Now I understand being offended by failures of integrity and competence. A number of church members I have run across over the years have through lack of integrity or competence done a lot of things to offend me. But I do not have to shut myself out of heaven just because they want to go to hell. Although I find their actions extremely offensive I refuse to allow their offensive behavior to interfere with my keeping my covenants. Covenants afterall are not something that gets in the way of what we are trying to do. They are what we are trying to do.
If the records of the covenants given to Abraham are not historically authentic or the records of the keeping of the covenants or God's fulfillment of the covenants what basis do we have that God will fulfill is promises to us? If those who deny the historical authenticity of the scriptures really believe that, why on earth would they expect God to keep His promises to them? This issue as Pres Oaks has pointed out is fundamental. if we consistently bracket, reject or refuse to deal with the historical authenticity in order to appeal to those in the great and spacious building we legitimately invite the cynicism that will surely greet such efforts. In doing so we sale our birthright, scriptures that are historically authentic, for a mess of plaudits. Elder Packer addressed this directly, "Do not yield your faith in payment for an advanced degree or for the recognition and acclaim of the world. For what profited a man if he gains his degree and lose his soul?"
Above all we should defend historical authenticity because the events in scripture actually took place. These are records of real people. Who really spoke with God. And really saw God. And really made covenants with God. And really kept covenants with God. and really receives the promises of God. We should defend the historical authenticity of the Book of Mormon and Book of Abraham because it is defending the truth. Why would we want to bracket the truth.
Aren't we all convinced yet?