Missionaries, smartphones and GDPR

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_I have a question
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Missionaries, smartphones and GDPR

Post by _I have a question »

This week Satan attacked the missionary programmes’ scheduling software...

SALT LAKE CITY — A mobile device management system crashed on Monday, leaving thousands of missionaries of The Church of Jesus Christ of Latter-day Saints without the ability to use the several mission-specific apps on their smartphones.

The missionaries were unable to access their planners, which include all the appointments they have entered into the planner app, and the area book, an app that manages information about the area in which they are serving.

"The system that manages mobile devices for missionaries experienced a temporary malfunction on Monday which caused a loss of access to non-native applications such as the area book and daily planner," church spokesman Daniel Woodruff said.

The church uses an outside vendor to manage the system. The problem began with a recent system update.

"The issue has been resolved and most missionaries have regained full access," Woodruff said. "This did not impact missionaries' ability to place phone calls, text or use other applications native to their devices."

https://www.deseretnews.com/article/900 ... sions.html

But it was the following that really caught my eye...
The church has 63,597 missionaries serving in 407 missions around the globe. In October 2017, the church said 162 missions would be designated as smartphone missions, and those missions are spread throughout the world. Leaders said then that in the future, most missionaries would arrive in their mission with a smartphone to assist them in their study, finding and teaching.

Missionaries buy the phones to take on their missions. The church pays for the data plans. The church adds apps to the phones that include the planner, the area book, proselyting tools that include multi-media content and Smart Sort, which helps missionaries look up people in a neighborhood who have had contact with missionaries in the past. Those serving in foreign language missions also get an app for learning and communicating in that language.


I’m staggered. $32 billion in just stockholding but force the sales people to buy their own company phone. Wow.

Another question that springs to mind is how compliant with GDPR is missionaries having identifying and location data about people on their smartphones?
“When we are confronted with evidence that challenges our deeply held beliefs we are more likely to reframe the evidence than we are to alter our beliefs. We simply invent new reasons, new justifications, new explanations. Sometimes we ignore the evidence altogether.” (Mathew Syed 'Black Box Thinking')
_sunstoned
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Re: Missionaries, smartphones and GDPR

Post by _sunstoned »

Nothing changes. Back in the day, I had to buy my old school planner and discussion books. TSCC is the mother of all MLMs.

I also find it odd that the scheduling and appointment app is not native. Having a central repository for all appointments for all missionaries throughout the world seems like a lot of communication and storage overhead with a single point of failure.

Maybe I am reading too much into this, but it seems the only real benefit of this setup is that TSCC would have direct access to this data. There are tons of cheap commercial scheduling apps out there the church could have used.
_Tuna_Surprise
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Re: Missionaries, smartphones and GDPR

Post by _Tuna_Surprise »

Another question that springs to mind is how compliant with GDPR is missionaries having identifying and location data about people on their smartphones?


Knowing how lawyer'd up the church is, I would be surprised if it hasn't changed its European policies to account for GDPR. I would think what they would need to do is allow an investigator to input their own information into the missionaries' phones and then check a box consenting to being contacted. It shouldn't be too hard.

https://www.lds.org/legal/privacy?lang=eng

The privacy policy is old but it has lots of carve outs for local law.
_Maksutov
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Re: Missionaries, smartphones and GDPR

Post by _Maksutov »

What, was the Holy Ghost app down too? :lol: I thought these kids operated by The Spirit.
"God" is the original deus ex machina. --Maksutov
_Fence Sitter
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Re: Missionaries, smartphones and GDPR

Post by _Fence Sitter »

What ever happened to the revelation that thought it was a good idea to give these boys Ipads?
"Any over-ritualized religion since the dawn of time can make its priests say yes, we know, it is rotten, and hard luck, but just do as we say, keep at the ritual, stick it out, give us your money and you'll end up with the angels in heaven for evermore."
_Lemmie
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Re: Missionaries, smartphones and GDPR

Post by _Lemmie »

Fence Sitter wrote:What ever happened to the revelation that thought it was a good idea to give these boys Ipads?

? The girls don't get Ipads?
_Fence Sitter
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Re: Missionaries, smartphones and GDPR

Post by _Fence Sitter »

Lemmie wrote:
Fence Sitter wrote:What ever happened to the revelation that thought it was a good idea to give these boys Ipads?

? The girls don't get Ipads?


The girl missionaries got them too, but for some reason I suspect abusing them (pun intended) was more a problem for the boys than the girls.

:wink:
"Any over-ritualized religion since the dawn of time can make its priests say yes, we know, it is rotten, and hard luck, but just do as we say, keep at the ritual, stick it out, give us your money and you'll end up with the angels in heaven for evermore."
_Lemmie
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Re: Missionaries, smartphones and GDPR

Post by _Lemmie »

Lemmie wrote:
Fence Sitter wrote:What ever happened to the revelation that thought it was a good idea to give these boys Ipads?

? The girls don't get Ipads?

The girl missionaries got them too, but for some reason I suspect abusing them (pun intended) was more a problem for the boys than the girls.

:wink:

Men always seem to think that about women. It's clearly a well-kept secret. :wink: :wink:
_Philo Sofee
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Re: Missionaries, smartphones and GDPR

Post by _Philo Sofee »

Maksutov wrote:What, was the Holy Ghost app down too? :lol: I thought these kids operated by The Spirit.


Nooooooooooooooo, technology has now outdone God hisself.
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_Red Ryder
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Re: Missionaries, smartphones and GDPR

Post by _Red Ryder »

...Initial reports estimate that 62 missionary discussion appointments were missed world wide with some returned missionaries estimating that 61 were probably no shows anyway. No significant slow down to the hastened work was noted, reported the third party vendor responsible for the digital snafu. When questioned by the media, 93 year old Mormon President Russell M. Nelson said, "What's an app?"
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