Reverend,
Thanks for the comments. Your spirituality is unmatched.
Kishkumen wrote:in many ways, John is more like the corporate Church
Well, I think I had it wrong then. I thought John was a questioning member himself, and was trying to find a place within the Church for questioning. If I'm reading you right, JD is a fully believing member, and is trying to resolve concerns of those who have questions?
and who is undoubtedly not going to be soothed by the knowledge that the Mayans had chipped obsidian "swords."
Lol! but wait...
He has a corporate background, and he believes in using the tools of psychology and social science to find real answers that are focused on the people.
Interesting. This is very interesting to me. What do you mean by "real answer?" As hard as I laughed -- a laugh of mirth and spiritual celebration of course -- at the poor archeological findings the apologists force on questioning members with zealousness that borders on anger, if there were some kind of fantastic evidence for the Book of Mormon, I do believe that a scholarly presentation of it could be considered a "real answer." And further, if the questioning member was not willing to put the effort into understanding the evidence, that might reflect a flaw in the questioning member. Further, an answer that consoles the member and makes the member find meaning in the community may be leading the member into falsehood, but of course, one would have to argue at this point to what extent a church is supposed to reflect truth about the world, or to be a supportive community for members.
Let me give you an example. Here's my own slant from either the missionary guide, Covey, or Ziggler, I can't remember. A car salesman of brand X, a car that has horrible consumer reviews and riddled with problems, is approached by a customer who tells him, "I've read that brand Y is much better then the car you're selling and I can get one across the street for the same price as this brand X crap you're selling."
The Mopologist car salesman would become red in the face and go toe-to-toe with the customer, making mechanical-related arguments above the customer's head, question the bias of the review, and even question the possibility of truth itself while blaming the customer for being stupid. His salesmen buddies will high-five him, and all will be strengthened, but the customer ain't going to buy anything. So this tactic is unsustainable. Further, it is also ineffective for the brand Y salesman to go this route with a customer who has read a factually untenable review of brand Y, even if the truth is on his side.
The way to handle the situation according to the motivational speaker is to skirt the matter of truth entirely. The proper response is, "You know, brand Y is a great car and I can understand why you're skeptical of brand X. But let me show you some great things about this car." A real possibility here is that the customer now happily drives away in a lemon. Is this salesman really that much better in a moral sense just because he's more effective at retaining a customer? Sure, we have to control for other activities such as the first salesman possibly making harassing phone calls to the customer or taking the fight to his workplace.
I agree that the latter approach is much more effective and superficially more appealing, but what I worry about a little is that sometimes the antics of the apologists become such a big issue, that wrong answers become OK when delivered from a gentleman because of the welcome contrast with less psychologically functional representatives. If good customer service becomes an end in itself, could this tacitly empower an organization with severe issues more than it should?
Of course, to make the discussion fair, I can't just assume the Church is false. But I don't want folks to forget that a major issue seems to be whether or not Joseph Smith was a prophet, whether there really is a Celestial Kingdom and so on. Then again, I could be wrong, perhaps all that doesn't matter as much as I think it does. But, I do think that we should be clear about our expectations and not be easily persuaded on the grounds of civility only.